FAQs - Cappadocia (Göreme) Hot Air Balloon Ride at Sunrise / All-Inclusive

What would be our pickup time?

The exact pickup time will be communicated to you via WhatsApp or email 12 hours before your event starts. As a general guideline, expect to be picked up from your hotel before sunrise for your Cappadocia hot air balloon reservation.

What time does this activity start?

Due to security reasons, all Cappadocia balloons must take off at sunrise. It means, your hot air balloon experience will take place during sunrise time.

What is Tourla Cappadocia's refund policy for this experience?

The operation of Cappadocia balloons is heavily dependent on good weather and the decision of the Turkish Civil Aviation Authority. If your flight is canceled, we will make every effort to reschedule your reservation for the next available flight day. If this option does not work for you and you are unable to fly with us during your stay, you will receive a full refund. Additionally, you have the option to cancel your reservation up to 24 hours before your scheduled flight day and receive a full refund. Please see our Refund Policy for more information.

What kind of clothing would you suggest wearing for the activity?

Sunrise is the coldest time of the day. It would be wise to bring a jacket with you. Additionally, wearing closed-toed, comfortable shoes will help you get the most out of your balloon experience.

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